♥ Our current processing time is 1-2 weeks, and shipments usually take 2-3 working days within Europe, and 6-7 working days to countries outside of Europe. Please note that a lot of shipments will face delays due to the virus, and shipping times will unfortunately be longer.
♥ We ship all of our stickers in rigid cardboard mailers and plastic sleeve to protect them during shipments
♥ We offer both tracked and untracked shipping, if you choose untracked please not that we unfortunately cannot be responsible for the mail when it has left our office. If you chose the tracked option your happy mail can be tracked here
♥ I ship from Sweden, and buyers responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs
♥ Sign-ups must be done before the 20th of the current month in order for you to get that month's subscription, i.e. 20th of May to get the May Sub
♥ If you sign up after the 20th you'll get the next month's subscription
♥ All subscriptions will be shipped on the 25th, if the 25th occurs during the weekend it will be shipped the first working day after
♥ You can cancel your subscription in two different ways, either in your paypal account or by sending me an email at email@example.com, please note that this needs to be done two working days before it gets renewed, or else you will be charged for that month too
♥ You will be charged every month until you choose to cancel it
♥ Please note that due to the nature of the subscription we do not accept returns unless items are faulty. To cancel log in to your account or send me an email at firstname.lastname@example.org
♥ We use secure third party applications to process payments, and DO NOT have access to any card information.
♥ We collect personal information necessary to fulfill your order, and for legal (tax) reasons and comply with the GDPR regulations.
♥ You have the right to be removed from our database, or see what data we have stored on you, just send me an email at email@example.com and I will get back to you.
♥ If you have any questions I am more than happy to help, just send me an email at firstname.lastname@example.org, I aim to get back to you within 2 working days.
♥ Please note that this is a simplified overview of our shop polices, to see them in more detail please visit: https://thestickerpandaco.com/pages/terms-conditions
Organisation number: 0006156426